Refund & Cancellation Policy
Last updated: September 2026
1. Overview
This policy covers cancellations and refunds for ZEWEUX services and bookings.
2. Discovery Call Bookings
Discovery calls are free to book. If you need to cancel or reschedule, please do so at least 24 hours before the scheduled time.
No-shows may be noted for future booking eligibility.
3. Project Engagements
Deposits, milestone schedules, and refund terms are defined in your specific project agreement before work begins.
Payment terms, cancellation windows, and refund eligibility are defined in individual project agreements or statements of work.
Deposits and milestone payments already processed are subject to the terms of your specific project agreement.
4. Cancellation Before Work Begins
Cancellation terms for work not yet started are governed by the specific project agreement.
5. Cancellation After Work Begins
Work completed up to the point of cancellation is typically non-refundable. Partial deliverables may be provided depending on project stage.
Third-party costs already incurred (domain registrations, hosting, API subscriptions, stock assets) are non-refundable.
6. Online Payments
ZEWEUX does not currently process payments through this website. If payment processing is added in the future, this policy will be updated accordingly.
7. Disputes
If you have concerns about charges or services, please contact zeweux@gmail.com to discuss resolution.
8. Changes
We may update this policy from time to time. Changes apply to future transactions.